Grievance Redressal Report: due date and penalty
Also searched as: NBFC-GRIEVANCE
Report to the board on customer complaints received, disposed and pending, including those escalated to the RBI Ombudsman, preferably every quarter and at least every half-year.
Next due date
30 January 2027for Q3 FY 2026-27
If it is late: The Ombudsman may award compensation against the NBFC
Get told before Grievance Redressal Report is due
We will email you a week before the next one, and before each one after that.
One email per occurrence of Grievance Redressal Report, and nothing else unless you tick the box above — and your address is never sold or passed on. We send a link to confirm first, and nothing goes out until you follow it. Every message has a one-click link to stop. See the Privacy Policy.
- Due
- 30th, 1 month after quarter end
- Frequency
- Quarterly
- If it lapses
- The Ombudsman may award compensation against the NBFC
- Statutory reference
- Para 13, Reserve Bank of India (Non-Banking Financial Companies - Internal Ombudsman) Directions 2026; Reserve Bank - Integrated Ombudsman Scheme 2026
Where this date comes from
- The instrument
- Para 13, Reserve Bank of India (Non-Banking Financial Companies - Internal Ombudsman) Directions 2026; Reserve Bank - Integrated Ombudsman Scheme 2026
- The authority
- Reserve Bank of India
Mallah Software Services Private Limited has not independently verified this against the gazette. The citation above is the instrument this date is taken from, and it is exact enough for a professional to check. Inside Lawzer a company secretary or chartered accountant can record that they have checked it, against the rule as it read on the day — and that record is withdrawn automatically if the rule later changes. A date nobody has checked says so.
Who has to file it
Every one of these has to hold before Grievance Redressal Report binds an entity:
- RBI-registered NBFC
- Base Layer (NBFC-BL), Middle Layer (NBFC-ML), Upper Layer (NBFC-UL) and Top Layer (NBFC-TL)
- Usually owned by:
- Company Secretary
- Typical effort:
- 2 hours
Common questions
- What is the due date of Grievance Redressal Report?
- It is next due on 30 Jan 2027, for Q3 FY 2026-27. 30th, 1 month after quarter end. It falls due every quarter.
- Who has to file Grievance Redressal Report?
- It applies to RBI-registered NBFC and Base Layer (NBFC-BL), Middle Layer (NBFC-ML), Upper Layer (NBFC-UL) and Top Layer (NBFC-TL).
- What is the penalty for filing Grievance Redressal Report late?
- The Ombudsman may award compensation against the NBFC
This is the standing statutory position. The government extends deadlines often, and an extension is not reflected here until the rule is updated. Mallah Software Services Private Limited is a software company and not a firm of company secretaries or chartered accountants — nothing here is legal, tax or secretarial advice. Confirm the date with your professional before relying on it. See the Professional Disclaimer.