NBFC-GRIEVANCEmediumReserve Bank of India
NBFC-GRIEVANCE — Grievance Redressal Report
Quarterly report to the board on customer complaints received, disposed and pending, including those escalated to the RBI Ombudsman.
- Due
- 30th, 1 month after quarter end
- Frequency
- Quarterly
- If it lapses
- The Ombudsman may award compensation against the NBFC
- Statutory reference
- Reserve Bank — Integrated Ombudsman Scheme 2021
Who has to file it
Every one of these has to hold before NBFC-GRIEVANCE binds an entity:
- RBI-registered NBFC
- Base Layer (NBFC-BL), Middle Layer (NBFC-ML), Upper Layer (NBFC-UL) and Top Layer (NBFC-TL)
- Usually owned by:
- Company Secretary
- Typical effort:
- 2 hours
Common questions
- When is NBFC-GRIEVANCE due?
- 30th, 1 month after quarter end. It falls due every quarter.
- Who has to file NBFC-GRIEVANCE?
- It applies to RBI-registered NBFC and Base Layer (NBFC-BL), Middle Layer (NBFC-ML), Upper Layer (NBFC-UL) and Top Layer (NBFC-TL).
- What is the penalty for filing NBFC-GRIEVANCE late?
- The Ombudsman may award compensation against the NBFC
This is the standing statutory position. The government extends deadlines often, and an extension is not reflected here until the rule is updated. Mallah Software Services Private Limited is a software company and not a firm of company secretaries or chartered accountants — nothing here is legal, tax or secretarial advice. Confirm the date with your professional before relying on it. See the Professional Disclaimer.