Legal centre
Every document, in one place
Lawzer is a product of Mallah Software Services Private Limited. These are the terms it is sold on, the disclosures Indian law requires us to publish, and the assurance documents a procurement or audit team will ask for. Nothing here sits behind a login.
Who you are dealing with
Monday to Friday, 10:00–19:00 IST
Acknowledged in 24h · resolved in 15 days
DPDP Act 2023, s.8(9)
Law-enforcement requests
Published under rule 4(1) of the Consumer Protection (E-Commerce) Rules, 2020, section 12(3)(c) of the Companies Act, 2013, rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and section 8(9) of the Digital Personal Data Protection Act, 2023.
The agreement
What you accept when you subscribe. These bind both sides.
Data protection
How personal data is handled, under the Digital Personal Data Protection Act, 2023 and the IT Act.
Statutory disclosures
Published because Indian law requires them to be published.
If something is wrong
Start with us — that is faster, and section 13 of the Digital Personal Data Protection Act, 2023 requires it before the Board will take a complaint. If we do not resolve it, these routes are open to you and using one will never affect your account.
Complain to us
contact@lawzer.in — acknowledged in 24 hours, disposed of in 15 days.
Data Protection Board of India
For a data-protection complaint we have not resolved, under section 13(3) of the DPDP Act, 2023.
National Consumer Helpline
1915 · consumerhelpline.gov.in, or the consumer commission having jurisdiction.
CERT-In
incident@cert-in.org.in for a cyber security incident; cybercrime.gov.in for cyber crime.
11 documents. Superseded versions are kept and are available on request from contact@lawzer.in.